Frequently asked questions.
WHAT IS YOUR SERVICE AREA?
We serve Huntington Beach and the surrounding area within a 10 mile radius. Not sure if you're in our service area? Contact us to see if we can accommodate you.
WHAT TYPE OF VISIT DO I NEED?
If you have a single cat who is low needs, a quick 30 minute visit is recommended.
If your single cat needs medication, is shy, or has any special needs, or if you have two easy going cats, we recommend a basic 45 minute visit.
If you have two cats who are shy, or have special needs, or you have three or more cats, we recommend an extended 60 minute visit.
Households with more than 4 cats will be subject to additional fee based on the number of animals.
The rule of thumb for visits is that any special needs your cat has will bump you up into the next care level.
WHY CAN'T I BOOK A SPECIFIC TIME FOR MY VISIT?
We currently offer a morning visit, (which are performed between 6 and 10am), an evening visit, (which are performed between 4 and 7pm), and an anytime visit. Due to the mobile nature of cat sitting, our drop in visits will be grouped by location for the sitters convenience. If you have any concerns about the timing of your visit we encourage you to reach out to discuss it with us.
CAN YOU GROOM MY CAT?
We do not currently offer grooming services, but can provide basic brushing/combing as tolerated by your cat, if time allows.
CAN YOU STAY OVERNIGHT WITH MY CAT?
We do not currently offer overnight visits.
CAN MY CAT STAY WITH YOU?
We do not offer boarding, but are happy to refer you to local cat hotels.
CAN YOU GIVE MY CAT IT'S MEDICATION?
Yes! We are experienced with different types of medication administration (oral, topical, inhaled, and ear/eye drops, as well as subcutaneous injection) and are happy to administer medication as tolerated by your cat. Please bump up to the next service level for medication administration.
CAN YOU ACCOMMODATE A CAT WITH SPECIAL NEEDS?
Yes! We have worked with cats with many types of special needs including fearful/shy cats, cats with anxiety, amputees, cats with chronic illness such as asthma, and foster kitten litters, as well as insulin dependent diabetes.
MY SITTER IS UNAVAILABLE CERTAIN DAYS, CAN YOU FILL IN?
We are available to care for your cat during your entire trip. We believe that creating an ongoing relationship with the family and providing consistent care are what is best for your cat.
HOW DOES PAYMENT WORK?
You will be emailed an invoice upon completion of service, which can be paid through Stripe. Payment is due within three days of completion of services. Contact us for alternative payment options.
What about Holidays?
We provide service 365 days a year, but holiday time frames do have a 20% surcharge.
2024 Dates:
Thanksgiving: Wed Nov 27- Sun Dec 1
Christmas: Sunday Dec 22- Sat Jan 4
2025 Dates:
MLK: Friday Jan 17- Mon Jan 20
Valentine's/ President's Day: Fri Feb 14- Mon Feb 17
St. Patrick's Day: Mon March 17
Easter: Mon April 14- Thu April 24
Memorial Day: Fri May 23- Mon May 26
Juneteenth: Thurs June 19- Sun June 22
Independence Day: Mon June 30th- Sun July 6
Labor Day: Fri Aug 29- Mon Sept 1
Halloween: Fri Oct 31- Sun Nov 2
Veteran's Day: Sat Nov 8- Fri Nov 14
Thanksgiving: Wed Nov 25- Mon Dec 1
Christmas/New Years: Mon Dec 22- Sun Jan 4